If we have a valid prescription on file for the lenses being ordered, your order will ship within 24 business hours of being placed, subject to product availability. If the prescription on file
has expired, and no new prescription has been sent in, the order will be subject to verification per our Terms & Conditions
If a copy of the prescription has not been sent to us for verification when the order was placed, we will contact the doctor's office, whose information you provided at checkout, to verify your
order. Prescription verification can take 1 - 2 business days. Once verified, the order will be processed and shipped per your chosen shipping method (subject to product availability). After placing your order, you may click
the My Account
link at the top right hand side of our site to track the status of your order. You will receive an e-mail with your tracking information
within 24 - 48 hours of when your order has shipped.